9.10 install does not see hard drive

[rlh1919]

I am trying to install Ubuntu 9.10 Karmic Koala and it does not see the hard drive.
When I boot to the CD and go through the setup and it reaches the hard drive partition step it does not see my hard drive. I have tried booting to the CD, not doing an install and from a terminal typing apt-get remove dmraid. I have also tried changing the BIOS setting to raid mode from sata. I also tried using an IDE CD because the sata drive install was giving me busybox initramfs errors.
The hard drive is good, I can install Fedora or Slackware on it just not Ubuntu.
I would try an install via USB but I don't have that option in my BIOS.
The Ubuntu disc I burned is fine, works in other machines.
I've tried everything that I know of and I'm out of ideas, any suggestions would be greatly appreciated, thanks.

[homza]

I have that problem in my Aspire One 250-0bk. 9.04 work fine, but 9.10 netbook remix installer can't find my hdd (gparted in live CD can see them).
Can someone help us?

[NJC]

I've only had this happen once (no drives recognized under Live CD) and that was when I had this setting DISABLED in BIOS:

ACPI ASIC

[rlh1919]

I've only had this happen once (no drives recognized under Live CD) and that was when I had this setting DISABLED in BIOS:

ACPI ASIC

Thanks I'll double check that setting as soon as I can get back to it, the machine is at my friends house and they are out of the country until next week.

[ed-koala]

Is your system AMD64, with serial raid? If so, you might want to check this thread http://ubuntuforums.org/showthread.php?t=1322005

You'll need the alt install CD if this applies to you.

[rlh1919]

Is your system AMD64, with serial raid? If so, you might want to check this thread http://ubuntuforums.org/showthread.php?t=1322005

You'll need the alt install CD if this applies to you.

Yeah thanks, it is AMD64 using SATA with 8GB memory. I'll burn a copy of the alt cd and try that with the steps you posted in that thread.

[rlh1919]

Is your system AMD64, with serial raid? If so, you might want to check this thread http://ubuntuforums.org/showthread.php?t=1322005

You'll need the alt install CD if this applies to you.

I tried the alt install and it still does not see my hard drive. I put the hard drive in another machine and it sees it just fine. I tried changing SATA cables and port.
When the computer is booting from the Ubuntu CD I get this error:
failed to identify I/O error err_mask=0x4 limiting sata link to 1.5 Gbps

The following is information about the machine itself if it's of any help.
Hitachi 1TB HDD
LBA Mode Suppoted
Block Mode 16 secotrs
PIO Mode 4
Async DMA Multiword DMA-2
Ultra DMA Ultra DMA-6
SMART supported

LBA/Large Mode Auto
Block (Multi-Sector Transfer Auto
DMA Mode Auto
SMART Disabled
32Bit Data Transfer Enabled

AMIBIOS
Version 08.00.15
Build Date 10/20/08

Processor AMD Phenom 9500 quad-Core
Speed 2211MHz
count 4

System Memory 7936MB

Motherboard
XFX GeForce 8300

[peely]

I had the same problem with this mobo, use the alternate CD and hit F6 at the boot menu and go through an unguided setup. When you scan for hard drives and enter the partition manager, don't elect to enable SATA when asked.

[darkod]

From the LiveCD what does
sudo fdisk -l (small L)

show about the drive?

[Soofyan]

I am having the same problem on my desktop.
The Live CD and fdisk do see my harddrives/partitions. The installer however, does not.

I have added a screenshot for you. On the left you'll see the fdisk output and nautilus both seeing the HDD. On the right you'll see that the installer doesn't see any HDD.